FAQ: The List #1 - Not your normal Christmas tale...
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why such a short KickStarter?

We wanted to run the Kickstarter as soon as we could and late November/early December was the earliest we could do it. We could have waited until next year but spring doesn’t seem like the right time to launch a Christmas themed Kickstarter, so we’d end up waiting until next Christmas to do it and we’re so excited about the project we wanted to do it as soon as possible. We looked at ending the campaign after New Years but that would elongate the campaign and would be the source of a lot of stress over the Christmas period. So we decided to end it before Christmas and keep it short and sweet.

Last updated: November 30, 2017 04:47

Can I suggest a reward?

Suggest away. I will have to look at it and assess it based on cost etc. but I’m happy to hear your suggestions.

Last updated: November 30, 2017 03:45

Can I suggest a stretch goal?

We’ve already got our stretch goals in mind but we’re happy to listen to anything you may want or think is a good idea.

Last updated: November 30, 2017 03:45

Will this book be okay for children?

No. This is a comic aimed at adults. The subject matter as well as the graphic nature of the comic won't be suitable for the little ones.

Last updated: December 05, 2017 12:30

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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